Please start a chat with a Microsoft support agent to verify the ownership of the account. If your account has been suspended or there is another issue, try this: You may still be able to get back in by requesting an account reset, enter your name, a valid email address where you can be contacted, the email address of the suspended account, phone number, enter details about the issue, choose the option that applies to you from the Please select an option drop down box, enter the characters in the box, choose the blue Submit button. To recover your Microsoft account or change the password, try this:Įnter your email, phone or even a Skype name, choose the Next button, double check that your email is correct then enter a valid email address where you can be contacted, enter the characters in the box to prove you are not a robot, then choose the blue Next button. Hopefully, we can get this resolved quickly.
I've read about the issue you are having with your Microsoft account and will be happy to help. Be more productive Find the feature you need fast and create documents more easily with built-in automated design and research tools.
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